Starting June 23, 2025, Amazon will reduce the voluntary return policy from 30 to 14 days in selected categories—including books, DIY, and toys. Buyers must now request a return within 14 days of receipt and then have an additional 14 days to send it back. The current return period will be displayed automatically on the product detail page.
What do vendors and sellers need to consider?
Check return periods: In categories such as books, DIY, and toys, a shortened period of 14 days applies from June 23, 2025. Affected listings should be checked for accurate return information.
Monitor return rates: Shorter periods may affect the number of returns. The impact on your own category should be analyzed.
Adjust customer communication: Cancellation rights should clearly communicate the new return period to avoid misunderstandings.
