As of June 23, 2025, the receiving point for deliveries to the Amazon site WRO5 has been relocated to an externally operated warehouse in 02977 Hoyerswerda. Incoming goods there are not handled directly by Amazon, but are organized via the service provider SLAM. Therefore, all deliveries must be registered in advance online via the portal: Slot booking & inquiries: https://slamwarehouse.com/ Without a confirmed slot, goods may be rejected.
What do sellers need to keep in mind?
Slot booking required before every delivery: For deliveries to WRO5, an online slot booking via slamwarehouse.com is now mandatory. Without a confirmed appointment, goods may be rejected, so the booking should always be completed before departure.
New receiving point in Hoyerswerda: Incoming goods are no longer handled directly by Amazon, but by SLAM Poland Sp. z o.o., Nardter Weg 2, 02977 Hoyerswerda. The address is usually entered automatically on shipping labels, but the appointment is not — and this is often overlooked.
Clearly communicate the procedures internally: Freight forwarders, drivers, prep-centers, and 3PLs must be aware that delivery appointments, inquiries, and rescheduling are handled exclusively via the portal. The transport order should therefore clearly state: destination address, reference to WRO5, and the note “Delivery only with pre-booked slot via slamwarehouse.com”
